Dk w Terms & Conditions — Complete Guide to Using the Platform

This Terms & Conditions document constitutes a legally binding agreement between dk w and its users. dk w is an internationally licensed online gaming and Sports Betting platform operated exclusively for players in Bangladesh.

By using dk w's website, mobile app, or any other digital platform, you are agreeing in full to these terms and conditions. If you do not agree with any of the terms, please discontinue use of the service.

This document has been written in Bangla for the convenience of members in Bangladesh. However, in the event of a legal dispute, the English version shall be considered the definitive version.

To create an account with dk w, you must provide accurate and complete personal information. Opening an account with false or incomplete details is strictly prohibited and may result in account termination.

Information required for registration:

• Full legal name (as it appears on your national ID)
• Valid mobile number (Bangladeshi number)
• Date of birth (for 18+ verification)
• Current address
• Email address (optional but recommended)

Each individual may operate one account only. If a single individual is found to hold multiple accounts, all accounts will be blocked and any balances may be forfeited.

As part of KYC (Know Your Customer) verification, dk w may request identification documents, bank statements, or other supporting documents at any time.

You must be at least 18 (eighteen) years of age to use dk w's services. Registration or play by anyone under 18 is strictly prohibited under any circumstances.

Dk w may request age verification documents at any time. Failure to submit the required documents, or if any information is found to be false, will result in immediate account closure and forfeiture of all balances.

Dk w supports Bangladesh's most popular mobile fintech services — Mobile Pay, Nagad, Rocket, and Dutch-Bangla Mobile Banking.

Deposit Terms:

• Minimum deposit amount: ৳200
• Maximum single deposit: ৳50,000
• Deposits are usually instant — processed within 5 minutes at most
• No additional charges on deposits

Withdrawal Terms:

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal: ৳50,000 (Standard), ৳2,00,000 (VIP)
• Withdrawal processing time: typically 3–15 minutes
• Withdrawals will be withheld if the bonus wagering requirement has not been met

Dk w strictly follows anti-money laundering policies. Withdrawals are generally processed via the same method used for the original deposit.

All bonuses and promotions at dk w are offered under specific terms and conditions. Claiming a bonus constitutes full acceptance of those terms.

General Bonus Terms:

• Wagering: Bonuses are only withdrawable after a specified number of wagers. A separate wagering requirement applies to each bonus (typically x10–x20).
• Validity: Most bonuses are valid for 30 days. Any unused bonus will be automatically forfeited once the validity period expires.
• Game Restrictions: Some bonuses are only valid on specific games. See the bonus page for full details.
• Maximum Bet Limit: While a bonus is active, the maximum stake per single bet is ৳500 or 10% of the bonus amount, whichever is lower.

Dk w reserves the right to modify or withdraw any bonus at any time. To stay updated on current bonus offers, Promotions View page.

All games and betting services on dk w operate in accordance with international standards. All slots use an RNG (Random Number Generator) that is regularly verified through third-party audits.

Sports Betting Special Terms:

• Pre-match bets placed after a match has kicked off will be considered void.
• In the event of a tie or undecided result, the original stake will be refunded
• If an event is cancelled, the bet will be voided and the stake returned
• Dk w reserves the right to investigate suspicious betting patterns

Live Casino Special Terms:

• If a game is interrupted due to a lost internet connection, the outcome will be determined based on dk w's server logs.
• Bets will be voided if a game is interrupted due to a technical error
• Games may be replayed in the event of dealer error.

The following activities are strictly prohibited on the dk w platform. If any such activity is proven, the account will be immediately closed and the balance forfeited:

• Creating or operating multiple accounts
• Operating an account under someone else's identity
• Bonus arbitrage or fraudulent use of bonuses
• Attempting hacking, malware deployment, or any other technical manipulation
• Money laundering or transacting with funds from illegal sources
• Threatening or harassing other members or staff
• Attempting unauthorized modifications to game software
• Collusion or coordinated betting activity

Dk w reserves the right to suspend or permanently close an account without notice under the following circumstances:

• If evidence of a terms violation is found
• If false information is detected during KYC verification
• In cases of suspicious financial activity
• If a login is detected from the IP address of a restricted country
• At the member's request (self-exclusion)

If, after account closure, it is established that the balance was legitimately earned, dk w will return those funds through the designated process. However, any bonus-related balance will not be refunded.

If you wish to close your account yourself, please contact the dk w support team.

Dk w takes your privacy seriously. We never sell your personal information to third parties.

Dk w uses your information to:

• For account verification and management
• For payment processing purposes
• To send relevant promotions and offers (opt-out available)
• For fraud prevention and legal compliance purposes

For our full data protection policy, visit our Privacy Policy View page.

Dk w believes gaming is a form of entertainment — not a source of income. We are strong advocates of responsible gaming.

Dk w provides the following security measures:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Bet Limits: Set a maximum stake per single bet
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days
• Self-Exclusion: Option for permanent or temporary account closure
• Reality Check: Periodic notifications on time and money spent

To learn more, visit our Responsible Gaming View page.

Dk w reserves the right to amend, add to, or remove any part of these terms and conditions at any time. Members will be notified of significant changes via email or SMS.

Continued use of the service after any changes are made constitutes your acceptance of the updated terms. New terms take effect from the date they are published.

For any questions or disputes regarding these terms, please contact dk w's support team:

• Email: support@dkw.best
• Live Chat: 24/7 Support in Bangla
• Response Time: Typically within 24 hours

If a dispute cannot be resolved directly with dk w, you may escalate your complaint to the Curaçao eGaming authority. English-language documentation and Curaçao law apply to all disputes.